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Check-in: from 3.00 pm for the Hotel, from 5pm for the Residence
Check out: 10:00 a.m.
Before the check in and after the check out you may leave you suitcases in our free deposit. We kindly ask you to call us if you already know you will arrive or leave at different hours from those specified above.
Yes, we accept Visa, Visa Electron, Diners, Amex.
In general these are our conditions for cancellation. We kindly ask you however to carefully check the terms and conditions of cancellation when booking:
In line with European laws, in case of a cancellation very close to the arrival date, the following fines will be charged:
On request, if you want to protect yourself in case of illness or other serious impediment that does not allow you to take your holiday, we can offer you insurance at the price of 7,00€ a day for each room.
For further information, ask our staff.
There is a free outdoor parking at the hotel.
Yes, there is free wi-fi in all the rooms, apartments and villas of the Resort.
Yes, our staff will be happy to help you organize your excursions or mountain bike rides. We will also help you organize guided tours to Florence or other cities in Tuscany such as Lucca, San Gimignano, Siena, Pisa and so on.